Sue Smith Photography

Policies

Shipping

Shipping within the United States is free for purchases over $50. Under $50 it is $1.00. If you are outside the US, I will have to let you know how much it is.

Most items will ship within 48 hours. Large orders could take longer as could books. If your order is expected to take longer than 48 hours, we will let you know as soon as possible. Most items will ship first class mail via the United States Postal Service although a few may ship priority mail and large orders may go by FedEx if we feel it is the better option.

Returns

Should you receive an item that was damaged in shipping, let us know right away and we will make arrangements for you to return it to us for replacement. We will issue a refund for your costs incurred in returning the item and get the replacement out as soon as we receive the damaged item.

If your product is not what you expected or you are disappointed in any way, let us know and we will issue a refund as soon as we receive the item back in new condition. You will be responsible for the shipping when you return the item.

© 2005-2013 by Sue Smith. All rights reserved.